Customer Service

Our customer service team is available on contact numbers and whatsapp, provided in our website, our customer support centers are accessible thru live whatsapp chat and email support@nabateystore.com.

We have assigned a customer support team who will be available at your service from Saturday to Thursday 9:00 am to 6:00 pm (UAE local time).

We are following  high storage standards, our storage team take well care of our products according to our company’s policy. Our team is strictly obliged to maintain the storing and handling standards and ensure products safety, packaging, expiration, seal and locking.

We have a dedicated dispatch team, who is trained and responsible for shipment preparation immediately after receiving a note from our sales team. Our dispatch team goes thru several processes to ensure the product quality, packaging and correct delivery address.

we are offering our customers after sales services, our customers can submit live feedbacks and reach us if any mishandling conducts from our side. Customers can register their complaints to our email or thru contact us page, our higher management is personally monitoring the customer’s feedback and complaints and strongly committed to take prompt actions to resolve the issues.